One day, while researching job opportunities I came across the title of virtual assistant. What is that, you ask? A virtual assistant (VA) is a person who provides support services to other businesses from a remote location. Bingo!! This was it! I was so excited to start my new business, build a website, and start marketing my services. But... I didn’t know how to build a website from scratch. Sure I had edited websites, developed new content, and reorganized pages and layouts, but I was scared and definitely doubted myself. So what did I do? I dove in headfirst. I researched and took courses in web design, hosting, domain management, and taught myself what I needed to know. I knew that I already had the communication and relationship-building skills, the ability to quickly learn technology, and the patience to help even the most frustrated person.