Website Service, Care & Maintenance Packages

Website support to help grow your online presence, for less than a cup of coffee a day!

Your website needs continual attention and support so you can focus on your business and do what you do best. We offer top quality hands-on support with a full support desk to take care of all your website needs.

Once you build your website you are done with it, RIGHT?

Unfortunately, that is far from the case. Website maintenance requires updates to (1) website code, plugins, security, framework to reduce bugs and hacking, and (2) website content to stay relevant and up-to-date for your audience.

Website Maintenance?? I didn't know I had to update it

Virtual Ashley Hart Has the Solution!

Whether you need a little help maintaining your website or just want it taken care of it for you, we have a package for every need. Regular updates help keep your website secure from hacking attacks and ensure that customers can always find information about your business.  Your website is your 24/7 advertisement and marketing tool and what it says a lot about your business, both through first impressions such as professionalism, as well as speed and technical errors on your site.

Our monthly website support plans, called “Maintenance Plans” or "Care Plans" offer you peace of mind that every month we will be on hand, rain or shine, to update your website, monitor it’s uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforseen and timely issues.

Peace of Mind

that your website will run the latest version without conflicts

Experienced Website Professional

Customizations, HTML, CSS. We have a full team to support you and your needs

Support Desk

you can email with a quick turnaround of 1-2 business days

Access

to additional web design and development services. Priority goes to clients on a Care Plan

All Website Care Packages Include:

  • Software Updates: We’ll ensure your website software is up-to-date which ensures your client-facing features work for your guests, as well as providing protection against would-be hackers from gaining access to your data.
  • Daily Website Backups: With our maintenance service, you’ll have access to daily and on-demand backups which can play a critical role to introducing large features or changes by allowing us to roll your website back to a working state.
  • Daily Security and Uptime Monitoring: We'll know when someone is trying to hack your site and we are aware of downtime before you and your customers are effected
  • Analytics: Get a detailed overview of the number of sessions, returning visitors, social media, organic searches, page views, time on site and bounce rate for guests visiting your website.
  • Database Optimization & Spam Removal: We’ll remove Spam comments from advertising bots, ensuring your guests are not lead from your website to potentially malicious third-party websites.
  • Client Report: All the features listed here are combined into a recurring website health reporting delivered directly to your inbox! We’ll take care of everything and notify you of any major concerns.
Packages are billed monthly and any time in excess of package allowance will be billed at our regular hourly rate. Unused time does not roll from month to month.

Virtual Ashley Hart- At Your Service!

Website Care Packages

Basic

3 Pages & 30 mins

Minimal tech support and minor updates to content are usually limited to tasks

  • Under 10 minutes and total 30 minutes maximum per month
  • Overages on time will be billed monthly at our hourly rate

Advanced

15 Pages & 1 Hour

Minor tech support and minor updates to content are usually limited to tasks

  • Under 20 minutes and total 1 hour maximum per month
  • Overages on time will be billed monthly at our hourly rate

*Required for E-Commerce, Membership and advanced functionality sites

Premium

16+ Pages & 3 Hours

Extended tech support and updates to content are usually tasks that

  • Require 30 min or more and total 3 hours maximum per month
  • Overages on time will be billed monthly at our hourly rate
Website Maintenance Inquiry Form

Benefits of Website Maintenance Plans:

  • Access to an experienced web team without the salary
  • Peace of mind website is being monitored
  • Peace of mind website is kept up-to-date
  • Peace of mind knowing who is working on your website
  • Resource for questions, advice, and training
  • Ability to grow your web presence
  • Ability to contract for extra development and design
  • Support desk one email away
  • A live person manually reviewing your website
  • A US-based pro you can talk too (or meet in-person if you are located within 1 hour of Fresno, California or happen to be where I am living in the summer!)

WordPress Plugins and Themes, Backups, Security?

Reach out today to get started and put your website woes behind you!

Wed Designer on vacation

So you can get back to living your life and growing your business!~

Yes.... I do have on socks with my sandals. I'm kinda nerdy... But I think that works in your favor.

What My Clients Are Saying

I feel relieved and like I have the tech support I need and I can let go of some of my fears concerning my business. I feel freer!

Jeanette Goulart, J Goulart Art

 

 

 

 

You are a professional who knows what they are doing, listens, and executes a client's vision. I truly appreciate what you have done for my Art business and look forward to growing professionally. I believe that you helped me take the first steps toward that goal.

Suzana Montana, Zolili Creative Arts

 

 

Ashley is super smart, easy to work with and very responsive!!

Suzie Maciel, Northern California Clinical Education Consortium

 

Ashley provides great customer service. I like the great communication by email that she provides. She replies to my emails expediently without letting anything drop through the cracks, and she is very cordial. She has even offered for me to call her while she was away on personal time if a problem were to arise.

Alica, Eventbrite and Website Management